Privacy Policy for ProLuiss

Effective Date: January 6, 2025

At ProLuiss, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://proluiss.com or make a purchase from our online store. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information from you when you visit our website, place an order, or interact with our services. The types of information we collect may include:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (credit card number, billing address)

Non-Personal Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on the site, etc.)

We collect this information in order to process your orders, improve your shopping experience, and communicate with you regarding your purchases and our products.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and delivery.
  • Customer Support: To respond to your inquiries, requests, and provide customer service.
  • Marketing Communications: To send you promotional emails about our products, special offers, and updates. You can opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of the email.
  • Website Improvement: To analyze user activity on our website in order to improve our content, products, and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of Secure Socket Layer (SSL) encryption technology to protect sensitive data during online transactions. Additionally, we store your personal information on secure servers and limit access to only authorized personnel who require it for business purposes.

However, no data transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the purpose of performing services on our behalf.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or to protect our rights, property, and safety, or that of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to help us improve the functionality of the site, personalize your experience, and analyze website traffic.

You can choose to disable cookies through your browser settings, but this may impact your ability to use some features of our website.

6. Your Rights and Choices

You have certain rights regarding your personal data under applicable data protection laws. These rights include:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us at info@proluiss.com.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media sites or partner websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately at info@proluiss.com, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:

ProLuiss
207 El Prado Ave, San Rafael, California (CA)
Phone: (415) 491-4549
Email: info@proluiss.com
Website: https://proluiss.com

Effective Date: January 6, 2025